Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
University of South Carolina user :
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Research Cores are centralized shared research resources that provide access to equipment, instruments, technology and expertise. Research Cores at the University of South Carolina facilitate cutting-edge research to stimulate and increase research productivity and encourage collaboration.
Need an iLab Account?
Click the green "login" button, located at the top right side of this page, to get started. The system is accessible to University of South Carolina faculty, staff, and students through your USC username and password. Individuals associated with the University of South Carolina without University credentials will need to click the "register" link to create an iLab account. Once you complete the one-time registration process and are approved by your PI or Lab Manager, the system will enable you to place service requests, provide required approvals, and monitor progress.